A new dimension for customer support -
with our 
AI/AR supported video call.

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  • White label: With your branding

  • Photo and video recording

  • Pointing and scribble function

  • Documentation with individual forms

  • Report for forwarding

  • Overlay of the product in the live video

 
 

USE CASES

The use cases of AIVITEX are endless:

You can use it for all kinds of incidences and damages, insurance claims, remote maintenance, technical support, etc.

Do your employees work in different locations and do you want to facilitate inter-company technical support?

Then use AIVITEX

PRODUCT FEATURES 

WHAT OUR CUSTOMERS SAY

Michael Hummel,
CEO coldbeam GmbH

Since spring 2021, I have been using the AIVITEX video call for creating offers and customer consulting remotely. This saves us many trips, the customers are very satisfied and I optimize our processes. Within one business day, the system was up and running, the employees were trained and AIVITEX was in use.

Michaela M.,
Customer from Böblingen

I was pleasantly surprised at how easy it was and how quickly I received support. 

 

TECHNOLOGY

AIVITEX is a secure, reliable video call with end2end-encryption.
 

AIVITEX can be seamlessly embedded into your existing workflow and system infrastructure using existing SDKs or proprietary interfaces. GDPR compliance is ensured for the entire product and individual documentation processes.

Microchip

A TRUE WIN-WIN

Save

time & costs

Increase your FTFR

(First-Time-Fix-Rate)

Boost your

customer service

When you solve a problem remotely, you will save significant travel and personnel costs.

In addition, you can streamline the assessment process to avoid unnecessary travel, visits and incorrect parts.

 
 

ABOUT US

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Dr. Daniela Gerd tom Markotten

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Antonia Zock

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We believe that customer centricity combined with trailblazing technologies creates true innovation and sweet spots for both - the company and the customer.

The essence of success is customer centricity: “Put yourself in your customer's shoes.” With AIVITEX we empower companies to see through the eyes of their customers and help solve problems in real-time.

AIVITEX stems from the three core elements of our product:
AI - Artificial Intelligence, VI - Video, TEX - Technology.

CONTACT

We are looking forward to your message

Email: info@aivitex.com

 

We use the personal data you provide to process your request. The processing takes place in accordance with our data protection guidelines. Please note that the test access is subject to our terms of use.

Many Thanks!